Frequently Asked Questions
Q1: I would like to be a FairPrice member to enjoy the patronage rebate. How do I apply for FairPrice membership?
A1: To be eligible for FairPrice membership, one must be a union member or a member of the NTUC General Branch. The latter is catered for those whose workplace does not have an in-house union or for those in managerial / executive positions. Upon acquiring the aforesaid membership, one must then apply to purchase FairPrice shares (for 20 shares only) at $1 per share plus $3 entrance fee. For more details on NTUC General Branch Membership, please call 6213 8008.
Q2: I have signed up for FairPrice membership but have still not received the membership card. How long does it take to process?
A2: With effect from 1 April 1999, FairPrice is not issuing its own membership card as the member will have an NTUC Plus! Card which also serves as a FairPrice membership card for the purpose of patronage rebate. With regards to the processing of NTUC Plus! Card, please call NTUC Membership Hotline 6213 8008 or visit its website: www.ntuc.org.sg
Q3: I have been issued with an NTUC Plus! Card. Can I use this card at FairPrice supermarkets to gain Link Points and at the same time, earn patronage rebate?
A3: You will be awarded the Link Points as well as the patronage rebate provided you are already a FairPrice member. If you are not a FairPrice member, only the Link Points will be awarded but no patronage rebate.
Q4: The dividend / rebate payment is credited into my bank account annually through Inter-Bank Giro (IBG). What should I do if I have changed my bank account?
A4: You have to inform FairPrice in writing about it through Fax: 6459 3060 or Email: firstname.lastname@example.org. You can also complete the Change of Bank Account form which is obtainable at any FairPrice supermarket or click here to download the form.