Keeping your cart together

Only Good Surprises Inside

Keep your cart together

We understand your frustration when something in your cart is unavailable at the last minute. That’s why we’ll replace it with a similar product of equal or better value – even if it’s more expensive! Applies for selected groceries only.

How do I opt into this product substitution option?

At checkout, tap on the substitution prompt and select ‘yes” to opt in

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On delivery day, you will receive an SMS if an item in your order has been substituted

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Upon delivery, substitutes will be marked with a sticker

At checkout, tap on the substitution prompt and select ‘yes” to opt in

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On delivery day, you will receive an SMS if an item in your order has been substituted

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Upon delivery, substitutes will be marked with a sticker

Get 1-for-1 substitutes for selected products

Unable to see this option at checkout? Don’t fret as this feature will be rolled out progressively to more users. Check out our FAQ page to find out more.