Contact us

Customer Relations Hotline Mon - Fri: 9:00 AM to 6:00 PM (Except PH) Tel: (65) 6552 2722 Fax: (65) 6397 4033 Email: general.feedback@fairprice.com.sg

Online Shopping Hotline Tel: (65) 3138 9191 Mon - Sat: 9:00 AM - 10:00 PM Sunday and PH: 9:00 AM - 6:00 PM Email: contactfpon@fairprice.com.sg

FairPrice takes your feedback seriously and we will do our best to assist you. As a CaseTrust Gold accredited organisation, FairPrice serves all our customers fairly and equally, with high standards of care and integrity. We pledge to remain transparent to independent third parties such as CASE or the Small Claims Tribunal, which you may approach should you need further assistance. Providing feedback is taken as your consent for us to communicate with you by any means you have provided (SMS, email, etc). You can be assured that your contact information will be used only for this purpose. For coaching and auditing purposes, all calls may be recorded. We welcome your comments and enquiries, and will always do our best to respond promptly and professionally.

Get in touch with us

Please select your category
  • Online store enquiries
  • Store feedback
  • Store enquiries

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Others

FairPrice Head Office

NTUC FairPrice Co-operative Limited

No.1 Joo Koon Circle

#13-01 FairPrice Hub Singapore 629117

Tel: (65) 6888 1888

Fax: (65) 6397 4001

Membership Hotline

Tel: (65) 6888 1880

Mon - Fri: 9:00 AM to 5:00 PM (Except PH)

Fax: (65) 6397 4037

Email: fairprice.membership@fairprice.com.sg

Online Shopping, Bulk Purchase and Advertising Opportunities

Tel: (65) 3138 9191

Mon - Sat: 9:00 AM - 10:00 PM

Sunday and PH: 9:00 AM - 6:00 PM

Quotation for your business needs and Credit Term applications

Email: fpb2b@fairprice.com.sg

Request on filming/photography/visits/research/collaboration

Email: corpcomms@fairprice.com.sg

Media Enquiries

(editors and journalists only)

Tel: (65) 6888 1624

Email: media.query@fairprice.com.sg

FairPrice Vouchers Hotline

Tel: (65) 6888 1010

Mon - Fri: 9:00 AM to 5:00 PM (Except PH)

Fax : (65) 6397 4038

Email : fpvouchers@fairprice.com.sg

Sponsorship Request

Online Request Form

Pursuant to the Personal Data Protection Act 2012 (PDPA) and without limiting the terms of our privacy policy,by providing us your particulars such as name, nric/passport number, email address, home address, telephone number, etc, you agree that NTUC Fairprice Co-operative Ltd and its affiliated co-operatives / organisations and authorized vendors (hereafter collectively referred to as “FairPrice”, “we”, “us” or “our”) may collect, use, disclose, and/or transfer your personal data for the purpose of processing and following up on your query or feedback, the scope of which may include but not limited to:

  • (a) Administering and maintaining your information with us
  • (b) Engaging third party service providers to follow through with your query/feedback
  • (c) Communicating with you on matters relating to your query or feedback.