I would like to be a FairPrice member to enjoy the patronage rebate. How do I apply for FairPrice membership?
To be eligible for FairPrice membership, you must be a union member or a member of the NTUC General Branch. The latter is catered for those whose workplace does not have an in-house union or for those in managerial / executive positions. Upon acquiring union membership, you can then apply to purchase FairPrice shares (for 20 shares only) at $1 per share plus $3 entrance fee. For more details on NTUC General Branch Membership, please call 6213 8008.
I have signed up for FairPrice membership but have still not received the membership card. How long does it take to process?
With effect from 1 April 1999, FairPrice is not issuing its own membership card as the member will have an NTUC Plus! Card which also serves as a FairPrice membership card for the purpose of patronage rebate. With regards to the processing of NTUC Plus! Card, please call NTUC Membership Hotline 6213 8008 or visit its website: www.ntuc.org.sg
I have been issued with an NTUC Plus! Card. Can I use this card at FairPrice supermarkets to gain Link Points and at the same time, earn patronage rebate?
You will be awarded the Link Points (minimum purchase $20 nett) as well as the patronage rebate provided you are already a FairPrice member. If you are not a FairPrice member, only the Link Points will be awarded.
The dividend / rebate payment is credited into my bank account annually through Inter-Bank Giro (IBG). What should I do if I have changed my bank account?
You have to email us here or Fax: 63974037. You can also complete the Change of Bank Account form which is obtainable at any FairPrice supermarket or click here to download the form
I have changed my home address. Must I write to FairPrice about it?
You can do so in writing or call us at Tel: 68881880 (Hotline) during office hours.
I am a FairPrice member. My wife is not a FairPrice member. Can I apply for a supplementary card for her?
Yes, you can. You need to complete an application form for a supplementary card (for husband/wife/parent) which is obtainable at any FairPrice supermarket or click here to download the form. A processing fee of $5 is payable upon such an application. If payment is by cheque, it should be issued in favour of “NTUC Fairprice Co-operative Ltd”.
I lost my FairPrice membership card. Can I get a replacement?
You need to complete an application for replacement of lost / damaged FairPrice membership card which is obtainable at any FairPrice supermarket or click here to download the form. A processing fee of $5 is payable upon such an application. If payment is by cheque, it should be issued in favour of “NTUC Fairprice Co-operative Ltd”.
I lost my NTUC Plus! card. How do I report the lost?
The NTUC Plus! card is issued, managed and own by NTUC Link Private Limited. You should report the lost to them at Tel: 6223 5225, email here
I have not nominated anyone to be the beneficiary of my FairPrice shares. Can I make a nomination?
Yes. You can request for a nomination form or click here to download the form.
I joined FairPrice when I was a union member. I have ceased to be a union member. Can I continue to be a FairPrice member as I am holding FairPrice shares?
Once you have ceased to be a union member, your FairPrice membership will also be terminated and the shares will be refunded to you at $1 per share.
Please present a qualifying card to the cashier if you are a FairPrice member. You will earn rebates for the entire nett purchase amount. The actual rebate amount will only be declared once a year after our AGM.
How can I check on my shares or rebates?
You can email us here or call 68881880 (Hotline) during office hours