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7 February 2020

NTUC FairPrice takes further precautionary measures to safeguard customers and staff amidst evolving 2019 Novel Coronavirus situation

- Supply of daily essentials remain available and stable; no need to stockpile

Singapore, 7 February 2020 – NTUC FairPrice (FairPrice) has taken further precautionary measures following the Disease Outbreak Response System Condition (DORSCON) Orange status announcement by the authorities today.

FairPrice has stepped up the cleaning regimes for all its stores, made available hand sanitisers for customers to use in-store, and instituted twice daily temperature screening for all staff. Masks have also been distributed to staff for their use should they feel unwell.

Mr Seah Kian Peng, Group CEO, FairPrice Group, said, “FairPrice has stepped up our safety protocols in accordance with the DORSCON Orange status and assure the public that precautionary measures are in place to safeguard the interests of our staff and the community. As of today, we have seen a sudden surge in demand for groceries and personal hygiene products today, resulting in stores temporarily running short of stock in some instances. There are available stocks in our warehouses and we are looking to send them to our stores expeditiously. We call for calm as supply of daily essentials remain available and there is no need to stockpile.”

Several stores throughout the island experienced high traffic volume today where items like toilet paper, instant noodles and vegetables were emptied from the shelves. Stocks for these items remain available and are being dispatched to the stores.

FairPrice employs an ongoing strategy of source diversification, working with suppliers from multiple countries, to ensure the community has a stable supply of daily essentials at affordable prices.

FairPrice is monitoring the situation closely and will implement additional protocols where necessary. For more information, please visit FairPrice’s Facebook page (www.facebook.com/thatsmyfairprice) or contact its customer service team at 6552 2722 or via email at general.feedback@fairprice.com.sg

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